Hi, I couldn't access my personal vault in the past few days - I've tried iOS OneDrive app, the onedrive on my Windows PC and onedrive webpage but none works.
- on the iOS app, it prompted me to setup personal vault, but after confirming in Microsoft authenticator, the onedrive app shows "Unable to complete Personal Vault setup, please try again in a few minutes"
- on the webpage, after confirming in Microsoft authenticator, it's the same as the screenshot and shows "There was a problem unlocking your Personal Vault".
- on PC, onedrive can’t unlock my personal vault after authentication is completed. The error code is 0x8004db90
I am able to login to my account on web page normally so this seems to be an authentication issue specific with OneDrive Personal Vault. Could anyone help here?
